Mental health and self care for City employees

Using well being and mental health resources are important time to build a foundation of self care.

Mental health resources for employees and their families.

The enhanced mental health benefits, which are at no cost to the employee or their family members on the plan, includes the first 10 office visits, including evaluations, diagnostic and treatment services, and an additional 10 intensive outpatient program visits per year with an in-network or out-of-network provider.  Simply make your appointment with the provider, using your current Medica ID card.

To find a mental health provider in your network, call 1(800) 848-8327 or search online:

  • Go to
  • Choose Member through employer
  • Select your plan
  • Select Mental Health Providers and Counselors

If you see an out-of-network provider for mental health care, you will need to pay your bill directly with the provider and then submit a Medica Claim Form- out-of-network to Medica with your itemized bill to receive reimbursement. Tips to submit mental health 

Getting the right help.  If you are having behavioral health concerns or just need support, Medica has resources to help you.

 Medica Behavioral Health Tip Sheet 2024

Employee assistance program

The City of Minneapolis employee benefits package includes access to an Employee Assistance Program (EAP) through Optum which provides confidential services to help you and/or your family members to deal with a wide variety of issues. Debra Grayson is onsite and available 10 hours per week, Tuesdays 11 a.m. to 4 p.m. and Thursdays 8 a.m. to 1 p.m.  Schedule an appointment to talk to Debra using the online scheduler. You can also reach her at

Creative Kuponya Lunch & Learn

Monthly transformative healing sessions for employees to create a proactive foundation of mental health support.  Creative Kuponya uses an approach to mental health and diversity, equity and inclusion through community healing and celebration of culture. Everyone's voice is welcome and included to keep the space whole and reciprocal. Grab your lunch and join the session, participate or listen and learn.

Most sessions are 12:00-1:00 p.m. except July and October are 5:30-6:30 p.m.  Same Zoom link - Join with this link at time of session

Jan. 18     Misdiagnosed: Turning harm into creative healing

Feb. 8       Your environment impacts your mental wellbeing  

Mar. 14     Mental health in the workplace

April 11     Oppressive trauma informed care

May 16      Glowback: An exploration of trauma informed feedback in the workplace

June 13    Burnout and self care 

July 11     Defensive mechanisms 5:30-6:30 p.m.

Aug. 22    Inclusivity in the workplace 

Creative Kuponya - individual therapy offering

Access five free counseling sessions with Creative Kuponya staff. To schedule and appointment, go to and submit a request. Indicate that you are a City employee in your message.

Meet our partners from Creative Kuponya

Meet staff from local therapy provider Creative Kuponya and our designated consultant Kahmiyah Anderson M.S. in this hybrid event. They’ll explain the monthly sessions they host for City staff that focus on mental health, their new individual therapy offerings and answer your questions.

Watch the meet and greet 

Self Care by AbleTo

Transitioning from the self-care app Sanvello. Self Care by AlbeTo Medica includes many of the same mental health and self-care tools and eligible members have access at no additional cost.  Members can also schedule virtual therapy sessions through the app. There is an additional cost for the online therapy but are covered under the member's plan as a behavioral health office visit.  Sign up for Self Care by AbleTo.

Live and work well 

To learn more about your employee assistance services and find available resources to help yourself and your loved ones. Go to, sign in using your company access code: MEDICA 

988 suicide and crisis lifeline

24/7 toll free crisis hotline with the number 9-8-8 available to anyone in suicidal crisis or emotional distress.






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