Employee Assistance Program

The City of Minneapolis employee benefits package includes access to an Employee Assistance Program (EAP) which provides confidential services to help you and/or your family members deal with a wide a

Benefits of EAP

  • Unlimited calls with a master level counselor available 24/7.
  • Five in-person counseling sessions covered at 100%.
  •  A 30-minute legal consultation at no cost (in person or over the phone). If you decide to use an attorney, you’ll get a 25% discount.
  • Financial advisor support to help with debt, financial planning, foreclosure, and more.
  • Child care referrals and support to help take care of elderly parents.
  • Community resources. 

The Employee Assistance Program (EAP) is offered through Medica and is available 24 hours a day, 7 days a week. Services are available by phone, online, or through in-person appointments.

Reach the EAP at 1-800-626-7944

Read this information to learn more about the EAP

Additional information and resources are available at www.liveandworkwell.com (access code: medica).


Onsite EAP Provider

City employees can now get support through new Employee Assistance Program services.  EAP provider, Debra Grayson, will be available to City employees 8 hours per week.  These services are initially virtual, but appointments eventually will become available onsite. 
Debra is a licensed marriage and family therapist, supervisor, author and trainer. She has over 30 years of experience working with couples, families, groups and businesses and a master’s in marriage and family therapy. Her services help to educate, support and strengthen family, marital, personal and organizational

 Debra will be available for City employees on Tuesdays between noon and 4 p.m. and Thursdays between 8 a.m. and noon. Appointments are virtual only until July and can be either over video or the phone.

 After July 1, Debra will be onsite in two different locations. Details on locations will follow.

 Schedule an appointment to talk to Debra using the online scheduler.  You can also reach her at debra_grayson@optum.com.

Request accessible format

If you need help with this information, please email 311, or call 311 or 612-673-3000.

Please tell us what format you need. It will help us if you say what assistive technology you use.

Contact us

Benefits Administration

Human Resources






Public Service Center
250 S. Fourth St., Room 100
Minneapolis, MN 55415