Emotional Wellbeing Solutions

Employee benefits include access to Emotional Wellbeing Solutions, an Employee Assistance Program (EAP), which provides confidential services to help you and/or your family members deal with a wide a array of issues.

Benefits of Emotional Wellbeing Solutions

  • Unlimited calls with a master level counselor available 24/7.
  • Five in-person counseling sessions covered at 100%.
  •  A 30-minute legal consultation at no cost (in person or over the phone). If you decide to use an attorney, you’ll get a 25% discount.
  • Financial advisor support to help with debt, financial planning, foreclosure, and more.
  • Child care referrals and support to help take care of elderly parents.
  • Community resources. 

Emotional Wellbeing Solutions (EWS) is offered through Medica and is available to all City of Minneapolis employees.  It is available 24 hours a day, 7 days a week and services are available by phone, online, or through in-person appointments.

Reach the EWS hotline at 1-800-626-7944

Read this information to learn more about the EAP

Additional information and resources are available at www.liveandworkwell.com (access code: medica).


Onsite dedicated workplace support consultant

City employees have access to onsite support with Debra Grayson M.S., LMFT, our Dedicated Workplace Support Consultant, available to City employees 10 hours per week.  These services are free and available in person, by video conference or telephone. 
Debra is a licensed marriage and family therapist, supervisor, author and trainer. She has over 30 years of experience working with couples, families, groups and businesses and a master’s in marriage and family therapy. Her services help to support employees and educate, and strengthen family, marital, personal and organizational relationships.

Debra is available for City employees on Tuesdays between 11 a.m. and 4 p.m. and Thursdays between 8 a.m. and 1 p.m. Appointments can be in person, by video conference or the phone.

Schedule an appointment to talk to Debra using the online scheduler.  You can also reach her at debra_grayson@optum.com.

Request accessible format

If you need help with this information, please email 311, or call 311 or 612-673-3000.

Please tell us what format you need. It will help us if you say what assistive technology you use.

Contact us

Benefits Administration

Human Resources






City Hall
350 S. Fifth St., Room 1
Minneapolis, MN 55415