Police officer complaint review process

We review your complaint and recommend one of four actions.


  • You and the officer or officers involved meet with a mediator.
  • The goal is to resolve the situation.
Supervisor Review

Supervisor review

  • The complaint is forwarded to the person who supervises the officer(s).
  • Any action takes place at the precinct level.


  • The complaint does not describe a violation.
  • Your complaint is not about a Minneapolis police officer.


If we recommend an investigation

We assign your case to either a civilian or a sworn police investigator, based on the complaint.

Link to Who handled complaints on the complaint process page>>

After the investigation

Two civilians and two sworn officers from the Police Conduct Review Panel review the results.

  • They make a recommendation to the Minneapolis Police Chief.
  • The Police Chief determines the disciplilne.

If the Police Conduct Review Panel determines your case has no merit

  • You have 15 days to appeal their decision.
  • The final disciplinary decision is
    • Made the Chief of Police.
    • Subject to the Minnesota Government Data Practice Act

See who serves on the Police Conduct Review Panel

More details

If you have been charged with a crime

  • Fililng a police misconduct complaint with our office will not affect your case.

We do not

  • Provide legal advice or representation
  • Issue financial reimbursement as a result of a completed investigation
  • Handle property damage claims

If your property was damaged by the police and you want to file a claim, contact Risk Management.

Risk Management

Complaint process

We outline the process for filing complaints about police officers.

Contact us

Office of Police Conduct Review

Carolina Amini

Investigations Manager


City Hall
350 Fifth St. S., Room 239
Minneapolis, MN 55415

Office hours

8:30 a.m. – 4:30 p.m.
Monday – Friday