Language Access Plan

The City uses this plan to guide communication with residents with limited English skills.

What to know

The City's 52-page Language Access Plan was:
  • Developed in 2004
  • Updated in 2015
It is a resource for the City's:
  • Departments
  • Staff
  • Elected officials
  • Contracted vendors
It outlines City operating policies and procedures, such as:
  • Identifying primary languages
  • Interpreting and translation tools
  • Delivery of programs and services in non-English languages

Request accessible format

If you need help with this information, please email 311, or call 311 or 612-673-3000.

Please tell us what format you need. It will help us if you say what assistive technology you use.

Guthrie Byard

Community specialist for people with disabilities

Neighborhood and Community Relations




Crown Roller Mill
105 Fifth Ave., Room 425
Minneapolis, MN 55401