Governing Policy: Electronic Communications Policy
Policy Type: Enterprise (Check with the Departmental Policy Coordinator for procedures specific to each department.)
Applies To: City Council Departments
Department Approval: IT
Effective Date: Sept. 10, 2005
Keywords: Departmental email account, email
Departments can request and operate department-level e-mail accounts using the @minneapolismn.gov domain to meet legitimate business needs.
Following the Service Desk process
Users must follow the IT Service Desk process
- Complete an request indicating that an "email only" account is needed and submit it to your department liaison
Roles & Responsibilities
- Department heads who request such service shall assign a member of their staff to be the official "owner" of the account with responsibility for monitoring incoming messages.
- The designated owner of the account is responsible for the content of all messages sent from the account, regardless of whether the "From" e-mail address is his/her personal account address or the departmental-level account address.