Animal Care & Control

We partner with the community to ensure the health and safety of pets and people.

What we do

We promote and support responsible and humane care of animals through:

  • Humane education
  • Community outreach
  • Animal sheltering
  • Responsible enforcement of local and state laws about animal:
    • Care
    • Control
    • Protection

Minneapolis Animal Care and Control has recently received reports of people getting scam phone calls. Individuals are posing as MACC employees and asking for money. If you receive one of these calls, please report it to 311.


dog with animal care and control officer

Minneapolis Animal Care & Control (MACC) services

Field services

Provide prompt response by first responders.

Shelter services

Provide preventative and emergency medical care to all animals entering the shelter system.

Investigative services

Address criminal conduct related to animals by working with:

  • The Police
  • The City Attorney
  • Non-profits

Veterinary services

Impound, kennel and provide proper care for animals that are:

  • Injured
  • Stray
  • Surrendered

Animal Safety Net

Limit the number of animals displaced.

Volunteer program

Train and supervise volunteers and foster families.

Administrative services

Process and collect general records and fees and fines.

Animal and pet services

We help you find a lost pet, adopt a new pet and vaccinate your pets. We issue licenses and permits and respond to problems.

Contact us

Regulatory Services


Minneapolis Public Service Building
505 Fourth Ave. S., Room 510
Minneapolis, MN 55415

Office hours

8 a.m. – 4:30 p.m.
Monday – Friday

See list of City holidays