Stay cyber secure from home
Cybersecurity is everyone’s responsibility. Phishing, social engineering and other threats pose a significant danger to everyone, especially during times of crisis. IT has many layers of cyber protections and working with external experts, and other government agencies to counter the escalation of cyber-attacks against the City.
Help keep your information and City information secure by:
- Resetting your password:
- Log on to your computer and if you are working remotely also connect to VPN.
- Press “CTRL + ALT + DELETE.”
- Click on “Change a password.”
- Follow the on-screen instructions. Create a strong password that isn’t used for anything else.
- Verify who is contacting you: Avoid being a victim of social engineering. When someone unfamiliar contacts you, try to verify who they are, especially if they are asking you to do something. Call their office by published phone numbers, email their workplace domain email, and if you have doubts contact the IT Service Desk for help.
- Reporting phishing: It takes only one click to report phishing using Outlook’s “PhishAlarm” button.
- Being cautious with external emails: All emails originating from outside the City are tagged with “[EXTERNAL]” in the subject line. There will also be a line in the email body that reads “[EXTERNAL] This email originated from outside of the City of Minneapolis. Please exercise caution when opening links or attachments.”
If you encounter issues, contact IT Service Desk for assistance.