Here is a list of items to create an effective alcohol service policy. This protects both your employees and your business.
- What is your policy on prohibiting sales or service of alcohol to individuals under the age of 21 years old? How will you communicate and reinforce this?
- When will employees receive a copy of the policy? Are they required to sign that they received the policy and read it?
- Are employees required to attend Alcohol Server Training when you hire them? Each year after that?
- What other types of ongoing training will you provide?
- Policy and procedures manual
- Employee agreement
- Memos
- Staff meetings
- On-the-job acknowledgements
- Audits
- Refreshers by management
- Do you have a list of valid forms of ID? An expired ID is not valid.
- Drivers’ license
- State ID
- Military ID
- Passport
- How will you show employees the right way to check ID?
- Compare picture on ID with the customer
- Check birthday
- Examine the card for signs of falsification or tampering
- Use of an electronic ID card reading device/scanner
- Check the US Driver License Booklet
- Where is the US Driver License Booklet located?
- Will you set a specific age/appearance for carding or will you card everyone? Will you card all guests after 9:00 p.m.?
- Where will you post signs about your alcohol service policy?
- Where will you post signs informing customers about alcohol laws?
- How will you discourage over-intoxication? Will you deny an intoxicated guest entry?
- What will you do if someone is purchasing alcohol for an underage person?
- How can you to discourage an obviously intoxicated person from driving home?
- How will you stop employees or customers from drinking on the premises after hours?
- Will you conduct Youth Alcohol Compliance Checks (Self Audits)? How often?
- Are there rewards for employees who pass Youth Alcohol Compliance checks?
- What are the consequences for violating this alcohol service policy?
- Warning
- Probation
- Suspension
- Termination