Parts of an effective alcohol service policy
How to check ID
- Compare picture on ID with the customer
- Check birthday
- Examine the card for signs of falsification or tampering
- Use an electronic ID card reading device/scanner
- Check the US Driver License Booklet
- Have a list of valid forms of ID
- Drivers’ license
- State ID
- Military ID
When to check ID
- Set a specific age/appearance for carding or card everyone.
- Card all guests after a certain time i.e., 9:00 p.m.
- How to prohibit the sale or service of alcohol to individuals under the age of 21 years old.
- What to do if someone is purchasing alcohol for an underage person.
- Conduct Youth Alcohol Compliance Checks (Self Audits).
- Are there rewards for employees who pass Youth Alcohol Compliance checks?
- How to discourage over-intoxication, such as denying an intoxicated guest entry.
- How to discourage an intoxicated person from driving home.
Ways employees can acknowledge and understand the policy
- Receive a copy of the policy
- Read and sign the policy
Ways for employees to uphold the policy
- Attend Alcohol Server Training upon hire and on an annual basis
- Policy and procedures manual
- Employee agreement
- Staff meetings
- On-the-job acknowledgements
- Refreshers by management
Consequences for violating this alcohol service policy
Other items to consider
- How to stop employees or customers from drinking on the premises after hours.
- Where to post signs about your alcohol service policy.
- Where to post signs informing customers about alcohol laws.