Operations & Engagement

We bring innovative solutions that better support you.

What we do

We provide effective and thoughtful public service to our:

  • City
  • Businesses
  • Residents

Our goals:

  • Give residents equal access to resources
  • Engage with communities in need
  • Support renter protections
Renter receiving help from a City staff member

Our services

Strategic policies and solutions

We help with services such as:

  • Renter relocation benefits
  • Advanced notice of sale
  • Limited lookback and security deposit
  • Emergency Repair Board
  • Opportunity to buy

Data sharing

Respond to data requests from the public and support data-based decision-making for our department.

Community engagement

  • Organize our presence at events like Open Streets
  • Educate about renter protections
  • Support animal welfare
  • Teach people about parking rules

Legal processes and alternative enforcement

  • Process rental licenses, permits and more
  • Oversee:
    • Administrative hearings
    • Alternative enforcement for the City's most complex housing cases

 

Homeless response

We're the first step in responding to the needs of unsheltered people in Minneapolis.

We address the health and safety of:

  • Encampment residents
  • The surrounding community

To do this, we work with:

  • Partner groups
  • Street outreach teams
  • Harm reduction workers
  • County staff
Five City employees standing together smiling

Housing Liaisons

We help renters and property owners solve housing issues.

Contact us

Regulatory Services

Address

Minneapolis Public Service Building
505 Fourth Ave. S., Room 510
Minneapolis, MN 55415

Office hours

8 a.m. – 4:30 p.m.
Monday – Friday

See list of City holidays