Page content checklist

Use this list to make sure your content is ready for publishing.

Requirements for www2 launch

This checklist includes a list of the top items to look at when deciding whether a page is ready to be published.

Download Page Content Checklist for www2

Checklist overview

  • Page settings
    • Do not make any changes to settings on the General tab
  • Writing style
    • Reading level at or below grade 8.
    • Active voice.
    • Friendly tone.
  • Page name for breadcrumb
    • Page name in title case.
    • Use & not and; no parentheses; avoid starting a page name with a verb.
  • Page heading and summary
    • Page heading (H1) in sentence case (except for proper nouns); should be same or similar to page name.
    • Follow writing style. Start sentence with a noun.
  • Headings and scannability
    • Headings sentence case. Do not using any special characters and punctuation.
    • Short paragraphs and bulleted lists for lists of three or more items.
  • Links, PDFs and other documents
    • Links all work.
    • External links open in a new window.
    • Telephone numbers are linked.
    • Pages with a PDF or other document also have a Request accessible format content type.
  • Images and icons
    • Images have alt text.
    • Images follow website guidelines.
    • Images are copyright-free or have a signed Tennessen.
    • Icons are relevant to the content. Select from media library in T4.
  • Contact info
    • Phone numbers and other contact information for the City appear in a contact content type.
    • Contact content type is mirrored.
    • Contact information follows website guidelines.

Request accessible format

If you need help with this information, please email 311, or call 311 or 612-673-3000.

Please tell us what format you need. It will help us if you say what assistive technology you use.