Who to contact

Know who to contact for the surface water or sewer related issue you are experiencing.

Sewer problems

Issue

Who to contact

When to Call

Phone number

Sewage backs up in your home or business through your toilet, tub or floor drain

Sewer operations

Weekdays

(7:00 a.m. - 3:30 p.m.)

After Hours

612-673-5625

 

612-490-5568

To report a problem or suspected break in a sanitary sewer pipe or storm drain pipe

Sewer operations

Weekdays

(7:00 a.m. - 3:30 p.m.)

After Hours

612-673-5625

 

612-490-5568

To report problems with sewer odors, or sink holes or voids in the street

Sewer operations

Weekdays

(7:00 a.m. - 3:30 a.m.)

After Hours

612-673-5625

 

612-490-5568

 

Street flooding problems

Issue

Who to Contact

When to Call

Phone Number

To report flooding or drainage problems on streets or alleys

Sewer operations

or

Surface Water & Sewers information

Weekdays

(7:00 a.m. - 3:30 p.m.)

After Hours

612-673-5625

 

 612-490-5568

To get a storm drain unplugged

Sewer operations

Weekdays

(7:00 a.m. - 3:30 p.m.)

After Hours

612-673-5625

 

612-490-5568

To get a FEMA floodplain designation

Minneapolis Zoning Administration

Weekdays

(8:00 a.m. - 4:30 p.m.)

612-673-5836

To get storm or sanitary sewer information or flooding history for your area

Surface Water & Sewers Information

Weekdays

(7:00 a.m. - 3:30 p.m.)

612-673-2405

 

Water contamination

Issue

Who to contact

When to call

Phone number

To report illegal dumping into a storm drain

Environmental Services

Weekdays

(7:00 a.m. - 3:30 p.m.)

612-673-3867

To report suspected illicit discharge of industrial wastes to a storm drain

Environmental Services

Weekdays

(7:00 a.m. - 3:30 p.m.)

612-673-3867

To report accidental chemical spills on streets

911

or

Street Maintenance & Repair

24 hours/day

7 days/week

911

or

612-673-5720

To report suspected water quality problems at the Mississippi River, or the lakes and creeks of Minneapolis

Minneapolis Park and Recreation Board (MPRB)

Weekdays

(8:00 a.m. - 4:30 p.m.)

612-230-6400

To report suspected water-borne illnesses or disease-causing contamination of surface or ground water

Environmental services

or

Hennepin County Infectious Diseases

or

Minnesota Department of Health -  Acute Disease Investigation and Control Section

Weekdays

(8:00 a.m. - 4:30 p.m.)

612-673-2170

 

 

612-543-5230

 

 

612-676-5414

To report problems with an untidy garbage disposal

Minneapolis Solid Waste & Recycling

Weekdays

(7:00 a.m. - 3:30 p.m.)

612-673-2917

To report problems with animal waste on private property

311

Weekdays

(7:00 a.m. - 7:00 p.m.)

311

To hear updates about possible beach closings

MPRB beach water resources

24 hours/day

7 days/week

612-313-7713

 

Construction and permits

Issue

Who to contact

When to call

Phone number

If you are planning a project that requires an Erosion & Sediment Control Permit

CPED Development Services

 

612-673-3000

If you are planning a project that requires an Erosion & Sediment Control Plan

Jeremy Strehlo

Weekdays

(9:00 a.m. - 3:30 p.m.)

612-673-3973

If you are planning a project that requires a Stormwater Management Plan

Jeremy Strehlo

Weekdays

(8:00 a.m. - 4:30 p.m.)

612-673-3973

To report an erosion control problem, such as dirt or sand from a construction site spilling onto the street and washing into a storm drain

Environmental Services

Weekdays

(7:00 a.m. - 3:30 p.m.)

612-673-3867

To get a permit for an area drains or rainleader disconnection that are connected to the sanitary sewer system

Rainleader Disconnection Information

Weekdays

(7:00 a.m. - 3:30 p.m.)

612-673-5899

To get a permit for a utility connection to a City storm or sanitary main

Utility Connections

Weekdays

(7:00 a.m. - 3:30 p.m.)

612-673-2451

To get information on a public storm drain project or sanitary sewer project in your area

Sewer Operations

Weekdays

(7:00 a.m. - 3:30 p.m.)

612-673-5627

To get information on storm drain or sanitary sewer locations

Surface Water & Sewers Information

Weekdays

(7:00 a.m. - 3:30 p.m.)

612-673-2405

 

Street maintenance

Issue

Who to contact

When to call

Phone number

To request street sweeping

Street Maintenance

24 hours/day

7 days/week

612-673-5720

To report problems on streets or sidewalks, and you are unsure of the cause, or if the problem requires immediate action

311

or

Street Maintenance

24 hours/day

7 days/week

311

or

612-673-5720

 

Surface Water & Sewers

Public Works

Phone

612-673-5625

Address

Public Service Center
250 South 4th St, Room 300
Minneapolis, MN 55415

(Our office is closed to the public at this time)

Office hours

Monday – Friday
7 a.m. – 3:30 p.m.