Inclusive community engagement

We offer cultural specialists, multilingual radio programs, language services and more.

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Role of Neighborhoods and Community Relations 

The Neighborhoods and Community Relations Department (NCR) uses several strategies to bring underrepresented communities into the decision-making process. You can read about these strategies in the City's Blueprint for Equitable Engagement.

The NCR community engagement team builds connections between the City of Minneapolis and communities where cultural norms or practices, language or disabilities limit knowledge and access to government. 

Community specialists

Meet the community specialists serving many communities, including the African American, American Indian, East African, Latino, Southeast Asian and aging communities.

These community specialists work with other City of Minneapolis departments to inform and involve all Minneapolis residents in citywide initiatives like Minneapolis 2040, the increased minimum wage and paid sick and safe time ordinances.

Multilingual radio shows

NCR community specialists host four radio shows that broadcast City news in Minneapolis's most widely-spoken languages.

During the COVID-19 peacetime state of emergency, the radio programs have moved to a special schedule visible here.

Language access

One of the largest barriers to participation can be language. NCR staff work to remove language barriers following the City's 2015 Language Access Plan. The department has community specialists that speak Spanish, Somali, Lao and Hmong. Bilingual staff work with Communications and other departments to update the non-English snow emergency telephone line messages, record multilingual public service announcements and host radio shows on popular community radio stations. The City also maintains several phone lines to support non-English-speakers and those who are deaf or hard of hearing.


Read about how the City works to keep information and City services accessible for people with disabilities in our accessibility section.

Partnerships with community organizations

NCR funds projects that connect historically under-engaged residents to the City and engage communities and provide critical support to city residents who are the most vulnerable and disproportionately impacted by COVID-19 through the One Minneapolis Fund.

Senior strategic plan

Learn about the Minneapolis for a Lifetime Strategic Plan, which aims to put in place the policies and support services that promote independent living, meaningful engagement and provide resources and information to older residents so they can remain part of the fabric of this community. 

Neighborhood organizations 

NCR supports and administers City funding to neighborhood organizations, which play a critical role in community engagement in Minneapolis. Read more in the neighborhood programs section.

Contact us

Neighborhood & Community Relations

Email NCR






Crown Roller Mill
105 Fifth Ave., Room 425
Minneapolis, MN 55401

Office hours

8 a.m. – 4:30 p.m.
Monday – Friday

See list of City holidays

Meet our staff