What is Aira
The City of Minneapolis offers free use of Aira, an app that connects blind and low vision customers to a live agent for navigation assistance.
Aira can be used for free at:
- City Hall
- Public Service Center
- Public Service Building
- Nicollet Mall
- Minneapolis Convention Center
- Target Center
Aira is also available across the entire Metro Transit service area, including the Blue and Green Light Rail lines.
Learn more about Aira and Metro Transit
Aira can help you:
- Determine your location
- Read signs
- Navigate built environments
Learn more about Aira and download the app to get started
Tips for getting familiar with using Aira
Anyone can use Aira for free for up to 5 minutes every 24 hours for any reason. This a feature that is always available from Aira. This is a helpful way to practice and become familiar with the app and the service in the comfort of your own home. To use Aira’s daily free 5 minutes, tap the “Call Aira for Free” button after you open the app.
Contact information
For questions about how to use the app or about Aira in general, contact Aira Customer Care:
- 1-800-835-1934
- support@aira.io
- Customer Care is available daily from 8 a.m. to 8 p.m. Central Time