Minneapolis water meter replacement project

Learn about the city-wide project to replace all residential and commercial water meters.

Beginning in 2018, the City of Minneapolis is replacing 100,000 residential and commercial water meters as part of a project to upgrade the current water meter reading system. The project is expected to take five years to complete. The City has partnered with the manufacturer Aclara to assist with the meter-upgrade project. Both City and Aclara meter technicians will perform the work.

Why the City is replacing the meters and the meter reading system
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New customer benefits and features
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Request accessible format

If you need help with this information, please email 311, or call 311 or 612-673-3000.

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Minneapolis water meter replacement process

Meter replacement & installation process

Please read the information in this section carefully. 

Step 1. Schedule an appointment
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Step 2. Prepare your meter
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Step 3. During the meter installation
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Where is my water meter?
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What types of meters does the City use?
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How does the City read the meter?
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What is a unit of water?
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Why is my consumption so high?
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How can the water meter tell me if I have a leak?
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Can I test the accuracy of my water meter?
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Can I have my meter tested for accuracy?
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Contact us

Utility Billing

Phone

612-673-1114

Fax

612-673-2684

Address

250 S. 4th St., Room 200
Minneapolis, MN 55415

Monday - Friday
8 a.m. – 4 p.m.

Public Works Water Treatment & Distribution Services

Phone

For water emergencies

612-673-5600

For water quality information

612-661-4999

Address

4300 Marshall St. NE
Fridley, MN 55421

This building is closed to the public.