Complaint Investigations Division common questions

Common questions about complaint investigations and alternative dispute resolution.
What is Alternative Dispute Resolution?
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Who is the Mediator?
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Is mediation required?
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When does mediation take place?
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Do I have to sit in the same room as the other party during the mediation?
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What happens if a charge is not resolved in mediation?
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Contact us

Complaint Investigations Division

Kaela McConnon Diarra

Interim Director



City Hall
350 Fifth St. S., Room 239
Minneapolis, MN 55415

Office hours
8:30 a.m. – 4:30 p.m.
Monday – Friday