Alternative Dispute Resolution (ADR) is a forum in which a neutral third party facilitates communication between parties and assists the parties in their attempt to reach a mutually acceptable agreement. Mediation is a form of ADR. Mediation is a confidential and informal process in which a trained mediator assists the parties in reaching a negotiated resolution of a charge of discrimination. In the mediation process, participants maintain control over any outcome that is reached.
Complaint Investigations Division
Kaela McConnon Diarra