Wireless Providers

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Digital Inclusion in Minneapolis

Wireless Minneapolis during Coronavirus

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The City of Minneapolis is unique because we have an outdoor wireless network that covers nearly 100% of our City. The wireless network allows the City to serve its residents and businesses and provides a level of convenience and connectedness to the people who live, work and play in Minneapolis.

Review the list of providers below to see what they are doing to help provide internet access due to coronavirus (COVID-19).


Internet Providers Response to COVID-19

USI

USI Wireless Internet is a local internet service company that is known for its low-cost options. Although it is listed as “City of Minneapolis WiFi,” the City is not the internet provider but rather a client just like many businesses and residents. We are aware that the coverage USI Wireless offers is weak in some areas, yet it is one of the offerings available to Minneapolis residents.

USI opened their WiFi network in Minneapolis for those that may need temporary internet access.

Note: You need to be within 50 feet of the hotspots or the open public WiFi nodes.  Signal strength varies indoors.  Please contact USI internet support if you are experiencing problems.

 

Comcast

Comcast opened their Xfinity WiFi network and is offering unlimited data for free during coronavirus stay at home.  

Internet Essentials & Eligibility

Assistance for College/University Students

Standard Internet Packages

Refer to Comcast's COVID-19 resources for additional details and how to get help.


Additional Internet Resources

Lifeline Support for Affordable Communications

CenturyLink 

Century Link offers DSL internet services.

PCs for People 


Cellular Providers Response to COVID-19

AT&T

Sprint

T-Mobile

Verizon

For Providers

Free Wireless Hotspots

Minneapolis residents and visitors can access the internet for free from 117 "Wireless Minneapolis" hotspots throughout the city.Thumbnail image of map with link to online map of hot spot locations

These hotspots are one of the many community benefits that resulted from the City of Minneapolis’ contract with USI Wireless, the company that built the wireless network blanketing the entire city.

Use the online map to find locations.

You can also look for signs which are installed at hot spot locations, or look for the wireless network connection called "USIW Free WiFi" with your computer or wireless internet capable-device. A credit card number is required to log in for security purposes but there is no charge.

The Civic Garden

The Civic Garden provides free internet access to useful, public sector information. No commercial or partisan websites are included, and many of the websites reflect city, county, and state resources.  All Civic Garden sites are family-friendly. There is a collection of specific websites published in Hmong, Somali and Spanish. Try the Civic Garden by connecting to the wireless networks called “USI Wireless” or “City of Minneapolis Public WiFi

Public Computer Access:  Find a Community Technology Center in your area using the Get Connected resources list on the Digital Inclusion website.  Many locations in Minneapolis offer free use of computers, internet, software, and often provide help and instruction. Sites include public libraries, some government agencies, and many community-based organizations. Programs and hours vary, so contact the site for details. 

About Wireless Minneapolis

In 2006, the City of Minneapolis signed a 10-year contract with USI Wireless of Minnetonka to provide Minneapolis with cutting-edge broadband technology. USI Wireless is a private company that owns, builds and manages the wireless network. 

The wireless network covers all 59 square miles of Minneapolis providing residents, businesses and visitors with wireless broadband access anywhere in the City. The network will allow the City to deliver services more efficiently and effectively than ever before. The wireless contract also includes benefits to the community such as the free hot spots and free accounts for community technology training locations. 

Should you have questions about the service, or require technical assistance, please contact USI Wireless at 952-253-3262 or visit the USI Wireless website .

Last updated Sep 23, 2020

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