Neighborhood & Community Relations

Crown Roller Mill, Suite 425
105 Fifth Avenue South 
Minneapolis, MN 55401
[email protected]


Cultural Engagement

Cultural Outreach banner image

The NCR cultural community engagement team builds connections between the City of Minneapolis and communities where cultural norms or practices, language or disabilities limit knowledge and access to government. These community specialists work with other City of Minneapolis departments to inform and involve all Minneapolis residents in citywide initiatives like Minneapolis 2040, the increased minimum wage and paid sick and safe time ordinances.

Cultural Engagement Team

Meet the community specialists serving many communities, including:

Multilingual Radio Shows

NCR community specialists host four radio shows that broadcast City news in Minneapolis's most widely-spoken languages.

Language Access

One of the largest barriers to participation can be through language. NCR staff work to remove those barriers through the City's 2015 Language Access Plan. The department has community specialists that speak Spanish, Somali, Lao and Hmong. Bilingual staff work with Communications and other departments to update the non-English snow emergency telephone line messages, record multilingual public service announcements and host radio shows on popular community radio stations.

Spanish Line: (612) 673-2700
Somali Line: (612) 673-3500
Hmong Line: (612) 673-2800
American Sign Language Line: (612) 673-3220
TTY Line: (612) 673-2157

Last updated Feb 13, 2020



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For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-263-6850.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

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