Neighborhood & Community Relations

Crown Roller Mill, Suite 425
105 Fifth Avenue South
Minneapolis, MN 55401
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Inclusive Engagement

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The NCR community engagement team builds connections between the City of Minneapolis and communities where cultural norms or practices, language or disabilities limit knowledge and access to government. These community specialists work with other City of Minneapolis departments to inform and involve all Minneapolis residents in citywide initiatives like Minneapolis 2040, the increased minimum wage and paid sick and safe time ordinances.

Learn more about what community engagement is.

Cultural Engagement Team

Meet the community specialists serving many communities, including:

Multilingual Radio Shows

NCR community specialists host four radio shows that broadcast City news in Minneapolis's most widely-spoken languages.

During the COVID-19 peacetime state of emergency, the radio programs have moved to a special schedule visible here.

Language Access

One of the largest barriers to participation can be language. NCR staff work to remove language barriers following the City's 2015 Language Access Plan. The department has community specialists that speak Spanish, Somali, Lao and Hmong. Bilingual staff work with Communications and other departments to update the non-English snow emergency telephone line messages, record multilingual public service announcements and host radio shows on popular community radio stations. The City also maintains several phone lines to support non-English-speakers and those who are deaf or hard of hearing.

Last updated Sep 9, 2020



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For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-263-6850.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

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