Community Planning & Economic Development

Business Licenses & Consumer Services
505 S Fourth Ave, Room 220
Minneapolis, MN 55415
Phone: 612-673-2080


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Didn't find what you are looking for?  Visit the Contact 311 web page for information about the City and City services.


Ride Share Companies

A Transportation Network Company (TNC) provides internet-based ride-share services.  The two licensed TNCs in Minneapolis are Uber X and Lyft. Their mobile apps connect passengers to drivers and manage payment.

Driver responsibilities

Drivers may accept passengers only through the mobile app.  Drivers may not

  • Look for potential passengers
  • Accept passengers standing nearby their car
  •  Drop off passengers at taxi stands, bus zones, no stopping zones, etc.

Are you interested in becoming a driver?  Call or email the TNC company.

Vehicle Inspections


Company emblem / trade dress

License application

Here is a copy of the TNC company application

License requirements

The rules are available in the Minneapolis Code of Ordinances, Chapter 343.

Passenger Safety

  • Match the car, license plate, and driver’s photo to those shown on your app
  • Look for TNC company trade dress/window decal
  • Ask the driver to confirm the rider information
  • Confirm your drop off address
  • If riding alone, sit in the back seat behind the driver

File a complaint?

You may file a complaint if a taxi or TNC  picked you up in Minneapolis and you

  • had a problem with the ride or driver
  • think the driver is not licensed 


Call or email Inspector Julie Casey at 612-673-3905 or contact Business Licenses.

For reasonable accommodations, or alternative formats, call or email 311. People who are deaf, or hard of hearing, can use a relay service to call 311 at 612-673-3000.TTY users can call 612-673-2157 or 612-673-2626.

Para asistencia 612-673-2700. Yog xav tau kev pab hu 612-673-2800. Hadii aad Caawimaad u baahantahay 612-673-3500.


Last updated Sep 23, 2020



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For employees

For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-263-6850.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

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