Ride Share Companies
A Transportation Network Company (TNC) provides internet-based ride-share services. The two licensed TNCs in Minneapolis are Uber X and Lyft. Their mobile apps connect passengers to drivers and manage payment.
Driver responsibilities
Drivers may accept passengers only through the mobile app. Drivers may not
- Look for potential passengers
- Accept passengers standing nearby their car
- Drop off passengers at taxi stands, bus zones, no stopping zones, etc.
Are you interested in becoming a driver? Call or email the TNC company.
Vehicle Inspections
- ·Schedule annual inspections at an authorized garage
- ·Keep your Inspection Report in your car
Insurance
- ·Keep proof of insurance in your car
Company emblem / trade dress
- Display on your windshield and car window
- Lyft is a pink, square “lyft” sticker
- ·Uber X is a black, square “UBER” sticker
License application
Here is a copy of the TNC company application.
License requirements
The rules are available in the Minneapolis Code of Ordinances, Chapter 343.
Passenger Safety
- Match the car, license plate, and driver’s photo to those shown on your app
- Look for TNC company trade dress/window decal
- Ask the driver to confirm the rider information
- Confirm your drop off address
- If riding alone, sit in the back seat behind the driver
File a complaint?
You may file a complaint if a taxi or TNC picked you up in Minneapolis and you
- had a problem with the ride or driver
- think the driver is not licensed
Questions?
Call or email Inspector Julie Casey at 612-673-3905 or contact Business Licenses.
For reasonable accommodations, or alternative formats, call or email 311. People who are deaf, or hard of hearing, can use a relay service to call 311 at 612-673-3000.TTY users can call 612-673-2157 or 612-673-2626.
Para asistencia 612-673-2700. Yog xav tau kev pab hu 612-673-2800. Hadii aad Caawimaad u baahantahay 612-673-3500.
Last updated Sep 23, 2020
