False Alarms
Every time the Minneapolis police receive an alarm call, they arrive at the home or business. If the alarm is set off by mistake, the police still respond. There is a high number of false alarm calls, both in Minneapolis and nationwide. Minneapolis charges alarm owners a fee for excessive false alarms.
First false alarm | $30 registration fee |
Second false alarm | $100 penalty |
Third false alarm | $200 penalty |
This fee increases $100 for each additional false alarm. You may pay this fee
- by U.S. Mail or
- at the Business Licenses office
- use our online system, the False Alarm Portal.
Preventing False Alarms
There are many causes of false alarms.
- improper use
- outdated equipment
- pets
- open doors or windows
- weak batteries
- power outages
To prevent a false alarm in your home or business
- Choose a code that is easy to remember but not obvious to an outsider
- Train everyone who uses your alarm
- Know what to do if your alarm is set off by mistake
- Close doors and windows when you set your alarm
- Minimize distractions when you leave
- Replace batteries and check sensors
- Report faulty equipment to your alarm company
- Keep your alarm company’s phone number near your control panel
- Keep your contact information up-to-date with your alarm company
Refund / Appeal Policy
If you would like to appeal your false alarm fee, send a letter within 15 days to the Minneapolis False Alarm Unit. We accept appeals by US Mail or email at [email protected]. You will receive a refund if City staff made an error. We will credit your refund to your false alarm account or send you a check.
Consumer Information
- http://www.faraonline.org/html/consumer_tips
- Crime Prevention Resources - questions to ask before buying an alarm system.
- Minneapolis ordinance / regulations
View the City’s internet Privacy Policy
Questions?
For more information, email Alexis Sorensen or call her at 612-673-2080.
You may also contact Business Licenses.
For reasonable accommodations, or alternative formats, call or email 311. People who are deaf, or hard of hearing, can use a relay service to call 311 at 612-673-3000. TTY users can call 612-673-2157 or 612-673-2626.
Para asistencia 612-673-2700. Yog xav tau kev pab hu 612-673-2800. Hadii aad Caawimaad u baahantahay 612-673-3500.
Last updated Jan 4, 2021
