Community Planning & Economic Development

Business Licenses & Consumer Services
505 S Fourth Ave, Room 220
Minneapolis, MN 55415
Phone: 612-673-2080


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Didn't find what you are looking for?  Visit the Contact 311 web page for information about the City and City services.


False Alarms 

Every time the Minneapolis police receive an alarm call, they arrive at the home or business.  If the alarm is set off by mistake, the police still respond.  There is a high number of false alarm calls, both in Minneapolis and nationwide. Minneapolis charges alarm owners a fee for excessive false alarms. 

First false alarm

$30 registration fee

Second false alarm

$100 penalty

Third false alarm

$200 penalty

This fee increases $100 for each additional false alarm. You may pay this fee 

Preventing False Alarms

There are many causes of false alarms.

To prevent a false alarm in your home or business,

Refund / Appeal Policy

If you would like to appeal your false alarm fee, send a letter within 15 days to the Minneapolis False Alarm Unit.  We accept appeals by US Mail or email at [email protected].  You will receive a refund if City staff made an error.  We will credit your refund to your false alarm account or send you a check. 

Consumer Information

View the City’s internet Privacy Policy  


For more information, email Alexis Sorensen or call her at 612-673-2080.

You may also contact Business Licenses.

For reasonable accommodations, or alternative formats, call or email 311. People who are deaf, or hard of hearing, can use a relay service to call 311 at 612-673-3000. TTY users can call 612-673-2157 or 612-673-2626.

Para asistencia 612-673-2700. Yog xav tau kev pab hu 612-673-2800. Hadii aad Caawimaad u baahantahay 612-673-3500.

Last updated Jan 4, 2021



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For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-263-6850.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

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