2021 Open Enrollment
Open enrollment begins on Sunday, Nov. 1, 2020. The online enrollment process must be completed by 11:59 pm on Monday, Nov. 16, 2020.
Open enrollment must be completed online
All active employees must enroll online using the COMET
system. You will use your employee ID number and password to log in. The IT Help Desk (612-673-2525) is available from 5:45 am to midnight on weekdays and 9 am to 7 pm on weekends to reset your password if necessary.
Once signed in to COMET, click the following series of links to complete the online enrollment process: main menu > self service > benefits > benefits enrollment
Your premium contribution rate
There are two employee premium contribution levels: wellness and standard. Benefit-eligible employees should log in to their open enrollment event in COMET to view the rate they are eligible to enroll in for 2021. If you have questions about your enrollment or premium contribution rate, please submit an inquiry in the CityLife Employee Hub.
Documentation required when adding dependents
You must submit the required documentation
to the Benefits Office for any dependents that you add to your plan for the first time. Submit your documentation, in the CityLife Employee Hub
Attend an open enrollment webinar
Information sessions about the 2021 medical plan offering will take place throughout the open enrollment period via webinar. Each will include a brief presentation and opportunity for you to ask questions.
Live webinar events for all employees except Park Board:
Live webinar events for Park Board employees:
Recorded webinar – watch anytime!
If you can’t participate in the live webinar event, watch this recording
at a time that’s convenient for you.
In addition, Medica offers a website
that provides benefit information specifically for employees of the City of Minneapolis. Visit to view details about your health benefits, search provider networks, review your drug coverage and learn about available health and wellness programs.
Medica’s Customer Service team is also available to answer your questions. For questions about health benefits and the Medica Elect or Medica Choice Passport networks, call 952-945-8000 or 1-800-952-3455. For questions about the ACO network options, call Medica’s ACO enrollment hotline at 1-855-857-2045.
What to expect after open enrollment
After the open enrollment period concludes, you will receive a statement confirming the benefits you enrolled in. If anything is incorrect on this form, you must let the Benefits Office know by submitting a ticket on the CityLife Employee Hub on your City-issued computer or visiting minneapolis.service-now.com from any browser no later than 5 pm on Friday, Dec. 18, 2020.
You will receive a new Medica ID card in December only if you make changes to your benefit elections, such as enrolling in a different network, moving to a different premium level, or making changes to your covered dependents.
Be sure to present your new Medica ID card each time you or your covered dependents check in for medical care or pick up a prescription beginning January 1, 2021. If you participate in the Fit Choices program, show your new Medica ID card the first time you go to the gym in 2021.
Last updated Oct 26, 2020