Department of Civil Rights

Frank Reed, Interim Director

Phone: (612) 673-3012
Fax: (612) 673-2599
TTY: (612) 673-2157

Office Location:
350 S. 5th St., Room 239
Minneapolis, MN 55415

Office Hours:
8:30 a.m. – 4:30 p.m.
Monday – Friday


Statement of Purpose 

As a result of the City of Minneapolis Public Health Emergency Declaration on March 16th, 2020, the Department of Civil Rights is operating in a modified capacity and will be unable to hold in-person intakes, filings, or meetings.  Please utilize our website to file complaints or inquiries.  Additionally, you can file a complaint or inquiry by contacting Minneapolis 311. 
Phone: 311 (within city of Minneapolis) -or- (612) 673-3000
Text: 311TXT or 311898 to start your text
E-Mail: [email protected]
Staff are still available as usual during business hours and will respond to e-mails and voicemails per usual.

Mission Statement

To support and encourage efforts by all employers to hire, retain, and promote more people of color and continue to collaborate more intentionally with private, public and nonprofit partners to close racial disparities in the metropolitan area.    

Vision Statement

A city where everyone can thrive economically and where race will no longer predict individuals' level of educational attainment, likelihood of going to prison, life expectancy, income or employment status.


Prioritizing Racial Equity

We will recognize that institutional racism is a crucial issue in employment disparities and educate the community accordingly. Our efforts will be intentional and effective in generating fair impacts and outcomes for all individuals and communities seeking and retaining employment.

Building Strategic Alliances towards Equitable Solutions

We will identify and collaborate with other organizations to unite efforts in creating equitable and viable solutions.

Empowering Leaders of Tomorrow

We will provide students from diverse racial and ethnic backgrounds with a distinctive professional experience focused on gaining essential leadership skills and career pathways to positions of influence.



Last updated Mar 18, 2020



Contact us

Email updates

Find a service

About this site

For employees

For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-263-6850.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

Minneapolis 311       ©1997-2021 City of Minneapolis, MN


311 call center

311 TTY relay service

City of Minneapolis Facebook City of Minneapolis Twitter City of Minneapolis YouTube ChaNNEL Minneapolis 311 Watch Minneapolis City Council TV City of Minneapolis LinkedIn

Minneapolis, City of Lakes logo