Department of Civil Rights

Frank Reed, Interim Director

Phone: (612) 673-3012
Fax: (612) 673-2599
TTY: (612) 673-2157

Office Location:
350 S. 5th St., Room 239
Minneapolis, MN 55415

Office Hours:
8:30 a.m. – 4:30 p.m.
Monday – Friday


Complaint Investigations Division

About the Division

The Complaint Investigations Division investigates all complaints of discrimination which fall under the jurisdiction of the Minneapolis Civil Rights Ordinance (MCRO). Division staff act as neutral investigators, gather information from all parties, and complete impartial investigations into cases of discrimination.

MCRO prohibits discrimination based on:

  • Age
  • Ancestry
  • Color
  • Creed
  • Disability
  • Emancipated Minor Status
  • Familial Status
  • Gender Identity
  • Marital Status
  • National Origin
  • Race
  • Religion
  • Retaliation
  • Sex (i.e. Gender)
  • Sexual Orientation
  • Status with Regard to Public Assistance

MCRO prohibits discrimination in the areas of:

  • Business
  • Educational institutions
  • Employment
  • Employment agencies
  • Employment information & advertising
  • Labor organizations
  • Lending (i.e. banking)
  • Professional organizations
  • Property rights
  • Public accommodations (i.e. stores, restaurants, hospitals)
  • Public services (i.e. policing)
  • Real estate brokers & salespersons
  • Retaliation

Please review the Minneapolis Civil Rights Ordinance for a detailed explanation of civil rights protections in the city of Minneapolis.

Mission Statement

The Complaint Investigations Division (CID) works to issue fair and impartial decisions that promote transparency and garners public trust.

Vision Statement

The Complaint Investigations Division (CID) works to be the leading Civil Rights agency at the forefront of establishing civil rights protections for the City of Minneapolis.

A Brief History of Civil Rights Protections in Minneapolis

Protections of civil rights within the City of Minneapolis have existed for over 70 years.  Today, the Complaint Investigations Division of the Minneapolis Department of Civil Rights works diligently to ensure that all non-discrimination protections are enforced within the City for all people. 


Last updated May 24, 2018



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