Complaint Investigations Division - How to File a Complaint
ATTENTION
As a result of the City of Minneapolis Public Health Emergency Declaration on March 16th, 2020, the Department of Civil Rights is operating in a modified capacity and will be unable to hold in-person intakes, filings, or meetings. Please utilize our website to file complaints or inquiries. Additionally, you can file a complaint or inquiry by contacting Minneapolis 311.
Phone: 311 (within city of Minneapolis) -or- (612) 673-3000
Text: 311TXT or 311898 to start your text
E-Mail: [email protected]
Staff are still available as usual during business hours and will respond to e-mails and voicemails per usual.
When should you file a complaint of discrimination?
The Complaint Investigation Division has the authority to investigate complaints of discrimination that have occurred within 365 days of the alleged incident. Therefore, contact the Division immediately about your concerns.
Why should you file a complaint of discrimination?
Discrimination is a community concern; a person does not have to be directly affected by discrimination to file a complaint
No cost; filing a complaint and investigating a case are free services provided by the City of Minneapolis by trained and licensed attorneys.
Neutral investigation; the Complaint Investigation Division conducts a neutral, impartial, and thorough investigation into all cases.
Before You File
Please note that the Complaint Investigations Division has the authority to investigate complaints of discrimination that only:
- occur within the Minneapolis city limits; and
- occur within 365 days of the alleged incident.
The Division does not have jurisdiction to investigate complaints against any county, state, or federal government entity.
How to File a Complaint of Discrimination
You may file a complaint of discrimination either online, by phone, or in-person:
- Online: fill out the Online Complaint Form via our website
- Phone: call 311 or 612-673-3000 to file a complaint with a 311 operator
- Text: send "Discrimination" to 311-TXT (or 311-898) to access the Online Complaint Form via your smartphone
- In-Person: visit our offices to submit a complaint form in City Hall Room 239
Minneapolis City Hall - Room 239
350 South 5th Street
Minneapolis, MN 55415
Once you have completed an intake form, you will be asked to schedule an appointment with our Intake Officer who will discuss the alleged discriminatory act(s) and the investigatory process with you.
For additional questions, please email the Intake Officer at [email protected].
Last updated Jun 9, 2020
