Complaint Investigations Division - Statement of Purpose
As a result of the City of Minneapolis Public Health Emergency Declaration on March 16th, 2020, the Department of Civil Rights is operating in a modified capacity and will be unable to hold in-person intakes, filings, or meetings. Please utilize our website to file complaints or inquiries. Additionally, you can file a complaint or inquiry by contacting Minneapolis 311.
Phone: 311 (within city of Minneapolis) -or- (612) 673-3000
Text: 311TXT or 311898 to start your text
E-Mail: [email protected]
Staff are still available as usual during business hours and will respond to e-mails and voicemails per usual.
To issue fair and impartial decisions that promote transparency and garner public trust
To be the leading Civil Rights agency at the forefront of establishing civil rights protections for the City of Minneapolis
The Complaint Investigations Division will conduct FAIR investigations to promote our values of fellowship, advancement, integrity, and respect to remedy and deter acts of discrimination
Fellowship - Promote fellowship with legal and diverse regional communities, to cultivate partnerships that promote the ideals of equity, equality, and justice
Advancement - We enforce the Minneapolis Civil Rights Ordinance with a commitment to advancing the public interest of civil rights
Integrity – We hold our ourselves accountable to a high ethical code, ensuring the integrity of the Division’s/Department’s administrative process
Respect – We respect all parties and community partners by maintaining a work environment of professionalism and civility
Last updated Mar 18, 2020