Regulatory Services

Minneapolis Animal Care
& Control

212 17th Ave. N.
Minneapolis, MN 55411

911 for Emergencies (Animal Attacks)

Call 311 (non-emergency issues)

612-673-MACC (6222)
Fax: 612-673-6255


Animal Care Policy

Minneapolis Animal Care and Control (MACC)’s policy is to find new homes for all animals in its custody that are behaviorally and medically treatable or able to be rehabilitated. We partner with the ASPCA, the Humane Society of the U.S., Best Friends Animal Society, Minnesota Animal Welfare Coalition and more than 65 rescue organizations on best practices to bring about the best possible outcome for all animals cared for at our facility.

Like many shelters owned, funded and managed by municipalities, MACC is an open admission shelter. That means it will take in all animals regardless of temperament, illness, injury or legal status. This is essential to maintain public safety so animals that pose public a threat through their behavior or exposure to rabies or other diseases transmittable to humans are kept away from people. In many cases these animals need to be euthanized to protect the public. This is in contrast to no-kill shelters, places where the euthanization rate is 10 percent or less, which have no obligation to accept any non-adoptable animals.

All dogs, cats and other pets in MACC’s custody that are healthy and safe are offered to the general public for adoption. Those with behavioral or medical issues that are treatable are offered to rescue partners, including no-kill shelters, so they can find appropriate new owners. Animals determined to be a public safety hazard or those that are ill or injured to the point that a veterinarian recommends euthanasia to prevent pain and suffering are not offered to the public for placement.

Every year, MACC handles approximately 3,000 dogs and cats that have been surrendered, recovered, seized or taken in as evidence in a criminal case. (In 2018, at least 350 of these animals were confiscated due to illegal activity.) An additional 623 wildlife and 122 other animals (e.g. chickens, goats, rabbits, etc.) entered the shelter. Veterinarians evaluate all of these animals to determine whether they can be adopted. Factors they consider include:

To learn more about MACC, visit us or volunteer at the shelter.

To see more of MACC's performance results, see our Data & Reports or view our interactive shelter metrics.

Last updated May 28, 2019



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People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-263-6850.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

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