Need to report a broken web link? Can't find the right information? Minneapolis 311 can help.
There are various ways to get in touch with us. Use whatever way is the easiest for you.
Ways to Contact Us
For all Minneapolis information and services, call 311 or 612- 673-3000. Agents are available Monday through Friday 7 a.m. to 7 p.m.
For TTY, call 612-263-6850
Note: 311 Agents are equipped with computer-based technology that enables hearing impaired individuals to easily communicate with the City of Minneapolis using their current TDD/TTY devices.
After hours and on weekends, the 311 Center will have automated technology to respond to hearing impaired callers. The TDD/TTY direct number for 311 is 612-263-6850.
You can reach 311 by email 24 hours a day, 7 days a week by emailing [email protected]
Use the 311 text messaging service to access non-emergency information. Details on how to use this service are located on the Text Messaging Service web page.
Report neighborhood issues on the mobile app 24 hours a day.
Or send us your comments or questions
If you want to hear back from us, please be sure to include your name and contact information.
Last updated Jul 13, 2020