Minneapolis 311

Weekdays 7 a.m.-7 p.m.

Phone: 311 or 612-673-3000
TTY: call 612-263-6850

Text Messaging Service

[email protected]

Use our mobile app
Report a neighborhood issue

Contact 311

Need to report a broken web link? Can't find the right information? Minneapolis 311 can help.
There are various ways to get in touch with us.  Use whatever way is the easiest for you.

Ways to Contact Us


For all Minneapolis information and services, call 311 or 612- 673-3000. Agents are available Monday through Friday 7 a.m. to 7 p.m. 


For TTY, call  612-263-6850

Note: 311 Agents are equipped with computer-based technology that enables hearing impaired individuals to easily communicate with the City of Minneapolis using their current TDD/TTY devices.

After hours and on weekends, the 311 Center will have automated technology to respond to hearing impaired callers. The TDD/TTY direct number for 311 is 612-263-6850. 


You can reach 311 by email 24 hours a day, 7 days a week by emailing [email protected]


Use the 311 text messaging service to access non-emergency information. Details on how to use this service are located on the Text Messaging Service web page.

Mobile App

Report neighborhood issues on the mobile app 24 hours a day.

Download for Android Available at the App Store Available for BlackBerry 

 Or send us your comments or questions

If you want to hear back from us, please be sure to include your name and contact information.

Information you provide is subject to the Minnesota Government Data Practices Act. This law classifies certain information as available to the public on request.


Last updated Jul 13, 2020



Contact us

Email updates

Find a service

About this site

For employees

For reasonable accommodations or alternative formats, contact 311.
People who are deaf or hard of hearing can use a relay service to call 311 at 612-673-3000.
TTY users can call 612-263-6850.

Para asistencia 612-673-2700, Yog xav tau kev pab, hu 612-637-2800, Hadii aad Caawimaad u baahantahay 612-673-3500. 

311  ©1997-2021 City of Minneapolis, MN


311 call center

311 TTY relay service

City of Minneapolis Facebook City of Minneapolis Twitter City of Minneapolis YouTube ChaNNEL Minneapolis 311 Watch Minneapolis City Council TV City of Minneapolis LinkedIn

Minneapolis, City of Lakes logo